Frequently Asked Questions
Everything you need to know about Sociair — pricing, features, integrations, and getting started.
What is Sociair?
Sociair is an all-in-one business platform that unifies customer engagement, social commerce, CRM, ticketing, orders, payments, delivery, inventory, HR, accounting, and AI automation — built for growing businesses and enterprise teams.
Which social media platforms does Sociair support?
Sociair supports Facebook (Messenger and Page Comments), Instagram (DMs and Comments), WhatsApp Business API, TikTok, LinkedIn, YouTube, and Email.
Can I manage orders through Sociair?
Yes. Sociair Commerce lets you create orders directly from chat conversations, manage order status, track payments, and integrate with delivery partners like Pathao and NCM.
Does Sociair have a mobile app?
Yes. Sociair has mobile apps for iOS and Android, giving you and your team access to the inbox, orders, and key features on the go.
Is Sociair suitable for enterprises?
Yes. Sociair includes enterprise features like role-based access control, multi-branch management, audit trails, API integrations, and dedicated SLA support.
What payment gateways does Sociair support?
Sociair supports eSewa, Khalti, Fonepay, IME Pay, ConnectIPS, card payments, and cash on delivery (COD).
How much does Sociair cost?
Sociair offers flexible pricing based on your team size and modules needed. Contact our team or book a demo to get a customized quote.
Does Sociair have AI features?
Yes. Sociair AI includes reply assistant, call summaries, ticket classification, customer insights, AI sales reports, re-order automation, and automation flows.
Which delivery partners does Sociair integrate with?
Sociair integrates with Pathao, NCM, Upaya, Bhimsen Logistics, and supports custom delivery team management.
Can I use Sociair for bulk SMS campaigns?
Yes. Sociair SMS lets you send bulk SMS, Unicode Nepali messages, business alerts, and templated campaigns to any number of contacts with detailed delivery reports.