Payments

Accept and track every payment method.

Track payments from eSewa, Khalti, Fonepay, bank transfers, and cash in one place. Send payment links, confirm receipts, and maintain a full payment ledger for every order.

Key Features

Payment Link Sending

Generate and send eSewa or Khalti payment links directly to customers via WhatsApp, Facebook, or SMS.

Payment Confirmation

Mark payments as received — by gateway, cash, or bank — and update order status automatically.

Payment Ledger

View a complete, chronological record of all incoming and outgoing payments by order, customer, or date.

Payment Reminders

Send automated payment reminder messages for pending or overdue orders via SMS or WhatsApp.

Receipt Generation

Auto-generate digital receipts for every confirmed payment — printable and shareable via messaging apps.

Revenue Reports

Daily, weekly, and monthly revenue breakdowns by payment method, channel, product, and agent.

Refund Tracking

Log and track refunds linked to original orders — with reason codes and approval workflows.

Gateway Integration

Native integrations with all major Nepal payment gateways: eSewa, Khalti, Fonepay, IME Pay, ConnectIPS.

Supported Payment Methods in Nepal

📱eSewa
💜Khalti
🔵Fonepay
🟢IME Pay
🔗ConnectIPS
🏦Bank Transfer
💵Cash

Who uses Payments

Social Commerce Sellers

Send payment links via chat, confirm receipts when paid, and maintain organized payment records for every order.

Retail Stores

Accept multiple payment methods at POS and online — with all transactions recorded in one unified ledger.

Finance Companies

Track EMI collections, loan repayments, and fee receipts with structured payment records and automated reminders.

Schools & Colleges

Collect tuition fees, exam fees, and hostel charges via digital payment links — with automated receipts.

FAQ

Which Nepal payment gateways does Sociair support?
Sociair Payments supports eSewa, Khalti, Fonepay, IME Pay, and ConnectIPS for digital payments, plus manual recording for cash and bank transfers.
How do I send a payment link to a customer?
While managing an order, click 'Send Payment Link' and choose the gateway (eSewa or Khalti). Sociair generates the link and sends it via the same channel the customer used — WhatsApp, Facebook, or SMS.
Are payments automatically reconciled with orders?
Yes. When a payment is confirmed, the linked order status updates automatically. Cash or bank payments can be manually confirmed by agents, which then updates the order record.
Can I track who made a payment if multiple agents manage the same customers?
Yes. Every payment confirmation includes a timestamp, agent name, and payment method — giving you a full audit trail for accountability and reporting.
How are refunds handled?
Refunds are logged as separate transactions linked to the original order. You can specify the refund reason, amount, and method. The refund history is visible on both the order and the customer profile.

Track every payment, from every channel

eSewa, Khalti, cash, and bank transfer — all in one payment ledger.