Assign deliveries, track riders, delight customers.
Assign orders to Pathao, NCM, Upaya, and other delivery partners with one click. Track real-time delivery status and keep customers updated automatically — all from inside Sociair.
Key Features
One-Click Delivery Assignment
Assign any order to Pathao, NCM, Upaya, or your own delivery team with one click from the order detail screen.
Real-Time Status Tracking
Track delivery status in real time — Assigned, Picked Up, Out for Delivery, Delivered — directly in Sociair.
Customer Delivery Notifications
Automatically send customers WhatsApp or SMS updates when their order is picked up, out for delivery, or delivered.
Own Rider Management
Manage your in-house delivery team — assign rides, track completion, and monitor rider performance.
Failed Delivery Handling
Log failed delivery attempts, reschedule, or reassign to another rider — with customer notification triggers.
Delivery Analytics
Track delivery success rates, average delivery time, partner performance, and failed delivery rates by area.
COD Management
Track cash-on-delivery amounts per rider and reconcile daily COD collections against completed orders.
Zone-Based Routing
Set delivery zones to automatically assign riders based on customer location — minimizing travel time.
Integrated Delivery Partners
Who uses Delivery Management
Social Commerce Sellers
Assign deliveries to Pathao or NCM straight from the order — no switching between apps or phone calls needed.
Retail Stores with Home Delivery
Manage walk-in and online orders with the same delivery workflow — including own riders and third-party partners.
Food & Grocery Delivery
Assign, track, and complete deliveries in real time — with automatic customer notifications at every step.
High-Volume Ecommerce
Process dozens of daily deliveries with bulk assignment, automated routing, and delivery performance tracking.