Campaigns

Reach thousands. Convert more. Grow faster.

Run targeted WhatsApp, SMS, and email campaigns to your customer segments. Automate follow-ups, track open and click rates, and measure campaign ROI — all from Sociair.

Key Features

WhatsApp Broadcast Campaigns

Send personalized WhatsApp messages to thousands of customers — using your verified WhatsApp Business API number.

SMS Campaigns

Reach customers on basic phones with targeted SMS messages — including Unicode Nepali text support.

Email Campaigns

Design and send email campaigns with templates, personalization, and open rate tracking.

Audience Segmentation

Target campaigns at specific customer segments — by purchase history, location, last order date, or custom tags.

AI Message Generation

Generate campaign messages in seconds using AI — personalized for your product, audience, and tone.

Scheduled Sending

Schedule campaigns to send at the optimal time — based on your audience's activity patterns.

Campaign Analytics

Track open rates, click-through rates, reply rates, and revenue attributed to each campaign in real time.

Automated Follow-Ups

Set up automated follow-up messages for customers who didn't open, click, or respond to the original campaign.

Who uses Campaigns

Social Commerce Promotions

Announce new product arrivals, flash sales, and seasonal offers to your full customer base via WhatsApp.

Payment & Order Reminders

Send automated reminders to customers with pending payments, abandoned carts, or overdue follow-ups.

Schools & Education

Send fee reminders, exam schedules, admission deadlines, and event announcements to parents and students.

Banking & Financial Services

Communicate product launches, interest rate changes, deadline reminders, and compliance updates at scale.

FAQ

Which channels can I use for campaigns?
Sociair Campaigns supports WhatsApp Business API broadcasts, SMS (including Unicode Nepali), and Email (via SMTP). You can run campaigns on one or multiple channels simultaneously.
How does audience segmentation work?
You can create audience segments from your CRM — for example, 'customers who ordered in the last 30 days,' 'customers tagged as VIP,' or 'customers from Kathmandu who haven't ordered in 60 days.' These segments update dynamically.
Can I personalize campaign messages for each recipient?
Yes. You can include personalization variables like customer name, last order product, or outstanding payment amount. These are auto-filled from the customer's CRM profile when the message is sent.
What are the delivery rates for WhatsApp campaigns?
WhatsApp messages sent via WhatsApp Business API have very high delivery rates (typically above 95%) since they are end-to-end encrypted and not filtered as spam. Open rates for transactional and promotional WhatsApp messages are typically 60-80%.
Can I measure ROI from campaigns?
Yes. Sociair tracks conversions attributed to each campaign — when a customer places an order or makes a payment after receiving a campaign message, that revenue is attributed to the campaign in your analytics dashboard.

Launch your next campaign today

WhatsApp broadcasts, SMS campaigns, and email — all from one platform.